Privacy Policy
1. Key Definitions
Personal Data:
Any data about an individual who is identifiable by or in relation to such data.
Data
Principal:
The individual to whom the personal data relates.
Data Fiduciary:
An entity that determines the purpose and means of processing personal data. Triarque is the Data Fiduciary for personal data processed under this Policy.
Data Processor:
A third party that processes personal data on behalf of Triarque.
2. What Personal Data We Collect
We may collect the categories of personal data.
A. Data you provide directly
When you contact us or submit forms, we may collect:
- Name (first and last name)
- Email address
- Phone number
- Message content and any details you share (project requirements, budgets, timelines, etc.)
(These are the fields currently visible on your Contact page.)
B. Data collected automatically
When you browse the site, we may collect:
- IP address, device type, browser type, language, pages visited, timestamps
- Approximate location derived from IP
- Cookie and similar technology identifiers
C. If you work with us as a client or vendor
We may process business contact details, billing details, contract information, and project-related communications.
3. Why We Collect Personal Data
We process personal data for clear, specific purposes, including:
- Responding to enquiries and messages
- Providing proposals, quotes, and service information
- Delivering services (brand, web, marketing, experiences, consulting, ventures support)
- Scheduling calls and project coordination
- Improving our website, content, and user experience
- Security, fraud prevention, and platform integrity
- Legal compliance, record-keeping, and enforcing rights
4. Legal Basis for Processing
We process personal data in accordance with the DPDP framework, primarily on:
- Your consent (for example, when you submit a form or opt into communications)
- Permitted legitimate uses where applicable under law (for example, processing necessary to respond to your request or for certain compliance and security needs).
You can withdraw consent at any time. See Section 10.
5. Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Enable core site functionality
- Understand website performance and usage patterns
- Improve content and navigation
Some cookies may be set by our website platform and service providers (for example, analytics, security, embedded tools).
Your choices:
You can manage cookies via your browser settings. If we use a cookie banner or consent tool, you can manage preferences there as well.
6. How We Share Your Personal Data
We do not sell your personal data.
We may share personal data with:
- Service providers and vendors (website hosting, form handling, analytics, communications tools) who process data on our behalf as Data Processors
- Professional advisors (legal, accounting) where necessary
- Government authorities or regulators where required by law
- Business transfers (merger, acquisition, restructure) where permitted, with appropriate safeguards
We share only what is necessary for the specific purpose.
7. Cross-Border Transfers
Your personal data may be processed outside India if our service providers or systems operate globally. Where cross-border transfer occurs, we will follow applicable legal requirements. Under the DPDP Act, transfers may be restricted for destinations notified by the Government of India.
8. Data Retention
We retain personal data only for as long as needed for:
- the purpose for which it was collected,
- legitimate business needs (like records and audit trails), or
- compliance with applicable laws.
When no longer required, we delete or anonymize it, unless retention is required by law.
9. Security Safeguards
We maintain reasonable security safeguards to protect personal data against unauthorized access, disclosure, alteration, or destruction. This may include access controls, secure storage, and vendor due diligence.
No method of transmission or storage is 100% secure. But we take security seriously, like “sleep with one eye open” seriously.
10. Your Rights and Choices (Data Principal Rights)
Subject to applicable law, you may have the right to:
- Access information about your personal data processed by us
- Correction, completion, updating, and erasure of your personal data
- Grievance redressal
- Nominate another person to exercise rights in the event of death or incapacity
- Withdraw consent at any time (where processing is based on consent)
How to exercise your rights
Email us at:
hello@triarque.comSubject line suggestion:
“DPDP Privacy Request”
Please include your name, request type (access, correction, erasure, consent withdrawal), and the email or phone number you used to contact us. We may request verification to protect you from impersonation.
11. Grievance Redressal
How to exercise your rights
If you have concerns about how we handle personal data, you can write to us at:
12. Children’s Privacy
TriArque’s services and website are not intended for children. If we knowingly collect personal data of a child, we will handle it in line with applicable requirements, including verifiable parental consent where required.
13. Data Breach Notification
In the event of a personal data breach, we will take reasonable steps to contain, investigate, and remediate the incident. Where legally required, we will notify affected individuals and relevant authorities.
14. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites. Please review their policies separately.
15. Updates to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date above.
16. Contact Information
